Support

Questions, problems, or feedback about OurRoster? Email us at support@our-roster.com and include the email you sign in with and your team's name. We usually reply within one business day.

Common questions

How do I get my child on a team?

Add your player from the Home screen, then use Discover to find the team and request to join, or ask the coach for the team's invite code or QR code.

How do I pay dues?

Open your player, tap the dues item, and pay by card, Apple Pay, Google Pay or bank account. Payments go directly to your team through Stripe; card details never reach OurRoster.

How do I report or block someone in team chat?

Long-press their message and choose Report or Block. Reports are reviewed by our team. You can unblock people from Account.

How do I import our league schedule?

Coaches can open the team, tap the grid icon, then Import schedule or league, and paste the SportsEngine or TourneyMachine link.

How do I delete my account?

In the app, go to Account → Delete account, or follow the steps on our delete account page.

See also our Privacy Policy and Terms of Service.